We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
The order went for a very long time, ended all the time and had to open a dispute, but the parcel waited, the dispute closed
Delivery almost 2 months. track tracked. video is excellent. i recommend.
refunded
great
We use 2 months, everything works...
Very long sent, more than 2 weeks, but my order was on the chinese new year, for this it was expected)) Also there was no model with a european plug, but the store. Before sending, asked me if i agreed to the chinese plug and with them adapters, having received my consent, immediately sent the goods. Drove about a month and a half to brest. At my request, the price was indicated less, worked clearly, for which special thanks! The product works fine, both from outlets and from poverbanki, and the transmitter and receiver no problems, took himself for nature, the only thing until i checked how quickly the poverbanki. The goods are satisfied with 100% Seller thanks!!!
The nanny is very good for such money. There is a night mode. And russian language
Everything is fine, works fine, communication confident in all rooms
Fantastic, despite a small delay receipt, l have sent back and arrived immediately
Went month, everything works, the store forgot to put the adapter on the euro razetku, returned some money to the adapter)
The monitor is interference. But sound sensitivity and image quality is enough. He's doing business
Works great without complaints. Audibility dynamics are good. There is feedback. Thanks to the store.
The product corresponds to the description, the box was slightly wrinkled, reading previous reviews, thought that it would be worse, packed well. The track was not tracked, but the store was always in touch and said that the goods are on the way, it is only a little to wait. Delivery to vladivostok month. We are happy, we will test the "nanny". In the settings you can change the language to russian, the menu is simple.
Video nanny is cool, on the children's walkie-talkie there is a camera that perfectly transmits the image in absolute darkness, as there is a temperature sensor, which on the maternal radio shows the temperature where the baby is. On the parent radio there is: The button with which you can talk to the baby, A button that includes lullabies to the baby, Volume control, Language, time, date settings. Of the minuses, this is that when you turn off the date and time, i do not know it only on my or everyone from the factory so. And in general, an awesome device, its money is definitely worth it. We have such costs from 10 thousand. I recommend the product and the store.
Device סבבי לגמריי, do the work
Nothing to add, everything is fine
Very satisfied with the quality, but terribly long delivery